COMODO SSL RELYING PARTY WARRANTY
The relying party warranty set forth herein (the "Relying Party
Warranty") may provide an avenue of relief to people whose reliance on
a Comodo-issued digital certificate results in a loss of money due to a
fraudulent charge to their credit card by the holder of a Comodo
digital certificate. If Comodo was negligent in issuing a digital
certificate that resulted in a loss to a Relying Party ("you"), you may
be eligible to receive up to US$1,000 per incident, subject to a
maximum aggregate limit of $10,000 USD or $250,000 USD (as applicable)
for all claims related to that digital certificate. The terms and
conditions of the Relying Party Warranty are as follows.
1. Application
Before taking any action in connection with or relying in any way on
a Comodo Digital Certificate (as defined below), you must read and
agree to the Relying Party Agreement.
2. Definitions
The capitalized terms used in this Agreement shall have the
following meanings, unless otherwise specified:
"Digital Certificate" means an encrypted electronic data file
(conforming to the X509 version 3 ITU-T standard) issued by Comodo in
order to identify a person or entity or to provide SSL encryption using
a Digital Signature or entity and which contains the domain name or
identity of the person authorized to use the Digital Signature
and a copy of their Public Key, a serial number, a time period during
which the Digital Certificate may be used and a Digital Signature
issued by Comodo. "Comodo CPS" means the Certification Practice
Statement released by Comodo, as amended from time to time, which may
be accessed from https://www.Comodo.com/repository/cps.html.
"Subscriber" means a person who is issued a Digital Certificate signed by Comodo and who has entered into a Comodo Subscriber Agreement.
3. Relying Party Warranty Terms
3.1. Subject to the provisions herein, Comodo warrants solely for
the benefit of Covered Persons (as defined below) that Comodo and its
third party vendors have exercised reasonable care to perform the
validation steps set forth in the appropriate Comodo CPS in issuing a
Digital Certificate (the "Comodo Warranty").
3.2. If a Covered Person suffers monetary losses resulting directly
from an online credit card transaction made with a Subscriber of a
Comodo Digital Certificate, and the Covered Person fulfills all
obligations described herein, Comodo will pay to the Covered Person,
subject to the Payment Limits, Max Transaction Values, Incident Limit
and exceptions described below, the amount fraudulently charged to the
Covered Person's credit card by the Subscriber. This Comodo Warranty
applies only if the Subscriber's Digital Certificate that was relied
upon by the Relying Party was issued by Comodo in violation of the
Comodo Warranty described herein, and only if the losses were monetary
losses from an online credit card transaction.
4. Payment Limit
4.1. Comodo Digital Certificates. Each Comodo SSL certificate
carries an aggregate maximum payment limit (the "Payment Limit") and a
maximum transaction value ("Max Transaction Value") as described in the
table below and the Comodo Certificate Subscriber Agreement, for all
claims paid in connection with these Digital Certificates.
| Comodo Certificate Type |
Max Transaction Value |
Payment Limit |
| ProSSL |
$10,000 |
$100,000 |
4.2. Incident Limit. A Covered Person may only receive a maximum
payment of $1,000 per online transaction ("Incident Limit") for which
the Covered Person claims there was a breach of the Comodo Warranty
(each an "Incident"). If multiple Covered Persons are affiliated as to
a common entity, then those multiple Covered Persons collectively are
eligible to receive a maximum amount of $1,000 per Incident. Any
payments to Covered Persons shall decrease by an amount equal to the
sum of such payments the relevant Aggregate Limit available to any
party for future payments for any claims relating to that Digital
Certificate. For example, if a Digital Certificate carries a Payment
Limit of $10,000, then Covered Persons can receive payments in
accordance with this warranty for up to $1,000 per Incident until a
total of $10,000 has been paid in the aggregate for all claims by all
parties related to that Digital Certificate. Upon renewal of any
Digital Certificate, the total claims paid for such Digital Certificate
shall be reset to zero dollars.
5. Covered Persons
Under this warranty, you must complete an online credit card
transaction in reliance on a Comodo Digital Certificate and meet all of
the following requirements:
(i) You must use a credit card validly issued in your name.
(ii) You must read and agree to be bound by the terms of the Comodo
Relying Party Agreement, which can be found at
http://www.comodo.com/repository/index.html, prior to providing any
credit card information to a Digital Certificate Subscriber. The
Relying Party Agreement applies to you if, among other things, you
decide to rely on a Digital Certificate issued by Comodo.
(iii) You must fulfill all of your obligations described herein,
including but not limited to all obligations as a Relying Party in the
Relying Party Agreement.
(iv) You must dispute with your credit card issuer and/or other
entity, as appropriate, the unauthorized credit card charges for which
you wish to make any claim under this warranty, in compliance with the
rules, procedures and time-lines applicable to the credit card that was
subject to the unauthorized charges. Any payment by Comodo will be
reduced by the amount of any recovery, relief or reversal of charges
received by the Covered Person from the credit card issuer.
(v) You must submit all claims via email to the following email
address: legal@comodo.com, and you must include: the date of loss, a
detailed description of the events and circumstances of the loss, the
amount of any claimed loss, the web site URL and Subscriber name
through which the loss occurred, the credit card number and card issuer
through which the loss occurred. You must cooperate fully with any
investigation of your claim (including providing additional information
when requested). Any claim must be submitted to Comodo (or the entity
designated by Comodo) within 90 days of the loss for which you are
seeking payment.
6. Exceptions to the Warranty
This Comodo Warranty does not apply to losses or damages of a Covered Person, caused wholly or partially by:
(i) brown-outs, power failures, or other disturbances to electrical power;
(ii) illegal acts by the Covered Person or the Subscriber of the Digital Certificate upon which they rely, or by persons coercing the Covered Person or Subscriber to cause the loss or damages;
(iii) the Covered Person's own breach of any warranty or obligations
in the Relying Party Agreement, including but not limited to failure to
validate a Digital Certificate prior to relying upon it, and failure to
validate the certificate chain for any Digital Certificate prior to
relying upon it;
(iv) acts by any unauthorized individuals which impairs, damages, or
misuses the services of any Internet Service Provider or
telecommunications, cable, or satellite carrier, other common carrier
or value-added services, including but not limited to, denials of
service attacks and the use of malicious software such as computer
viruses;
(v) the Covered Person's unreasonable or unjustified reliance upon
information contained within a Digital Certificate in view of what the
Covered Person knows or should have known, or based on the Covered
Person's course of dealings and customs of trade;
(vi) failure of any services or equipment not under the exclusive control or ownership of Comodo or its partners, affiliates,
and agents; or
(vii) the Covered Person's reverse engineering, interference with,
or monitoring of the certificate services, except as provided by the
Service Agreements or with Comodo' express consent.